Privacy policy

Privacy Policy
Last updated: March 20, 2026

BENT operates this store and website, including all related content, features, products and services (the “Services”).

We use Shopify to power the store and deliver the Services to you.

This Privacy Policy explains how we collect, use and disclose your personal information when you use the Services or interact with us.

If there’s ever a conflict between this Privacy Policy and our Terms of Service, this document takes priority for anything related to personal information.

By using the Services, you acknowledge that you’ve read and understood this policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you.

We may collect:

  • Contact details — name, billing and shipping address, phone number, email
  • Financial information — payment details, transaction confirmations
  • Account information — login details, preferences, settings
  • Transaction data — what you view, add to cart, purchase, return or exchange
  • Communications — messages you send us
  • Device information — IP address, browser, device identifiers
  • Usage data — how you interact with the site

This may include inferred data based on your activity.

Where It Comes From

We collect information:

  • Directly from you
  • Automatically through your use of the Services (cookies and similar technologies)
  • From service providers working on our behalf
  • From partners or third parties

How We Use It

We use your information to:

Run the store
Process payments, fulfil orders, manage accounts, handle returns and exchanges.

Improve the experience
Remember preferences, recommend products, refine how the Services work.

Marketing
Send updates, promotions and relevant advertising.

Security
Detect fraud, protect accounts and maintain a secure environment.

Communication
Respond to questions, provide support and keep things running smoothly.

Legal obligations
Comply with applicable laws and enforce our terms.

How We Share Information

We only share information where necessary, including:

  • With Shopify and service providers (payments, hosting, analytics, fulfilment, shipping)
  • With marketing and advertising partners
  • When you request it (for example, shipping orders or using integrations)
  • Within our business or corporate group
  • As required for legal reasons or business changes (e.g. merger, compliance)

Partners may use your data under their own privacy policies.

Shopify

Our store is hosted by Shopify.

Information you provide is shared with Shopify to operate and improve the Services. This may include processing data across different countries.

Some Shopify features use aggregated data across multiple merchants to improve performance and functionality.

You can learn more or manage your data here:
https://privacy.shopify.com/en

Third-Party Links

We may link to external sites.
We’re not responsible for how those sites handle your data.

If you use them, review their policies.

Children’s Data

The Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority.

If this happens, contact us and we’ll remove it.

Security & Retention

No system is perfect.

We take reasonable steps to protect your information, but we can’t guarantee absolute security.

We keep your information only as long as necessary to:

  • provide the Services
  • meet legal requirements
  • resolve disputes
  • enforce our policies

Your Rights

Depending on where you live, you may have the right to:

  • Access your data
  • Request deletion
  • Correct inaccurate information
  • Receive a copy of your data
  • Transfer your data
  • Opt out of marketing communications

If you’re in the UK or EEA, you may also:

  • Object to processing
  • Restrict processing
  • Withdraw consent

To exercise your rights, contact us.

We may need to verify your identity before processing requests.

We will not discriminate against you for exercising your rights.

Complaints

If something doesn’t feel right, contact us first.

You may also contact your local data protection authority.

International Transfers

Your information may be processed outside your country.

Where required, we use approved safeguards such as standard contractual clauses.

Changes

We may update this policy as needed.

The latest version will always be posted here with the updated date.

Contact

Questions, requests, or concerns?

Use our contact form to get in touch.

BENT
We’ll get back to you.